Frequently asked questions

To help you get started

iQblue Clara

One iQblue Clara can give enough information about one crop in an area of 3-5km.

  • If not downloaded yet, download the SmartFarm app in the Apple App store or Google Play Store.
  • Create an account within the SmartFarm app
  • Install the iQblue Clara in your field*
  • Add the iQblue Clara to your account by tapping the “+” button at the top of the screen and follow the instructions

Note, it can take up to 24 hours before the iQblue Clara start transmitting data to the SmartFarm app

* Installation tips
– Find a representative location in the crop
– Not beneath trees or close to buildings
– Not close to the road to prevent theft
– Within 3 meter of a spray track to avoid damage of sweeping sprayingbooms
– Drill/dig a 40cm deep hole and place the iQblue Clara.
– Fill the hole with loose soil and ensure the iQblue Clara is placed upright.

Your iQblue Clara is probably leaning more than 15°, place your iQblue Clara upright to do correct measurements.

Your iQblue Clara is probably lying horizontaly or is placed upside down.
In these positions iQblue Clara is in sleep mode and only sends one message a day, to save energy.

Yes, and it’s very easy.
Just pull the iQblue Clara out of the soil and move it to it’s new location and keep the installation tips in mind.

After placement go to the SmartFarm app and adjust the iQblue Clara’s location at the settings menu.
When you’ve also put the iQblue Clara in another crop, please adjust the crop as well.

The rain gauge needs some maintenance from time to time.
Pull off the upper part of the rain gauge and clean the spoon and bucket.

Make sure the wires inside the bucket are not obstructing the spoon.

SmartFarm app

Make sure you scanned the bar-code correctly.
When this is not possible fill in the product code, beneath the bar-code, manually.

Still not possible to add?
Make sure the iQblue Clara is not scanned yet by somebody else.
The iQblue Clara can only be linked to one account.
It is possible to share the iQblue Clara’s information via the sharing functionality.

Click at the ‘+’ icon at the top of the SmartFarm app to add more iQblue Clara’s.
You can only add one iQblue Clara at the time.
Follow the steps for an correct installation.

Share your iQblue Clara data with others by clicking on the ‘+’ icon at the top of the SmartFarm app.
Follow the steps to send an invitation to people who you like to share your data with.

Make sure the people who’ve you share your iQblue Clara data with, also downloaded the SmartFarm app and created an own account.
Check if the entered e-mail address corresponds with the e-mail address the account of the person you like to share with.

And last but not least, make sure the person you like to share your data with also accepted your invite.
Invitations can be found in the settings menu of the SmartFarm app.

Yes, go to the settings menu.
Here you can find the iQblue Clara(‘s) you have shared with others.
Simply click the trashcan to remove the user.

Yes, go to the settings menu, remove the user and add it again.
While sharing data again, chose the other role.
The invitee will get a new invitation.

Yes, go to the settings menu of the iQblue Clara and click on ‘remove sensor’.

Infrequent data is caused by insufficient network.
Replace the iQblue Clara to another spot in the field and try again, or check the Sigfox coverage map to check the coverage in your area.

Did you just install the iQblue Clara?
Wait for at least 24 hours, as it can take some time before data is send.

Was the iQblue Clara working fine until it stopped working?
Check the connectivity on the status tab in the settings menu of the iQblue Clara.
If the network connection is bad, remove the iQblue Clara to another spot and try again.

Make sure the location of the iQblue Clara is correct, check this at the settings menu of the iQblue Clara.

Is it correct, but is the data still incorrect?
Please make sure the iQblue Clara is not obstructed by buildings or trees and make sure the rain gauge is clean and the spoon can move freely.

Make sure you’ve set notifications and also at the right temperatures and relative humidity thresholds.

CropCare

When you have just installed the iQblue Clara it will take 2 days until the historical disease risk information will be available, as 2 days of measurements are needed to make al the required calculations.

Click on the colours to get an explanation.

Make sure you have selected the right crop in the status tab.

See at a glance how different diseases develop in your crop based on locally measured data.
The disease pressure tool is based on algorithms developed by internationally respected experts and 50 years of experience.

Very relevant, because crop climate is calculated based, amongst others, on these parameters.
If the default settings are not changed (soil moisture: dry; soil cover: 10%) this can result in the wrong output for multiple plant protection products.

Make sure you have selected the right country at the settings menu and the right crop at the sensor settings menu.

Make sure you have selected the right country at the settings menu and the right crop at the sensor settings menu.

Click on the colours to get an explanation.

Gives insight into the most optimal spraying moment in order to prevent an ineffective spraying.
Spraying at the optimal moment can reduce doses of herbicides, insecticides and growth regulators by 30%.

Preventing spraying at the wrong time even results in 100% savings.

Not helped yet?

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